Privacy Policy

Last Updated: 13 October 2026

1. Introduction

Ardor Capital Real Estate L.L.C. (“Ardor Capital,” “we,” “us,” or “our”) is a real estate company based in Dubai, United Arab Emirates.

We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable data protection laws in the United Arab Emirates.

This Privacy Policy explains how we collect, use, store, process, and protect personal information when you visit our website, contact our company, inquire about properties, or submit information through our advertising campaigns.

Website: https://ardorrealestates.com

Email: info@ardorrealestates.com

2. Information We Collect

Depending on how you interact with our company, we may collect the following personal information:

Full name
Email address
Mobile or telephone number
Property preferences and requirements
Preferred property location and type
Property budget and investment preferences
Information voluntarily provided during inquiries or consultations
Website usage information, including IP address, browser information, and interactions with our website

We may collect this information through:

Our website and contact forms
Facebook and Instagram lead-generation forms
Telephone calls and WhatsApp communications
Email correspondence
Property inquiries and consultations
Website analytics and advertising technologies

We aim to collect only the information reasonably necessary for our business purposes.

3. How We Use Your Information

Ardor Capital may use personal information for the following purposes:

Responding to property inquiries and requests
Contacting prospective property buyers and investors
Providing information about residential, commercial, and off-plan properties
Recommending properties based on customer preferences
Arranging property consultations, meetings, and viewings
Managing customer relationships and follow-up communications
Maintaining internal customer and lead records
Improving our website, advertising campaigns, and customer services
Sending property-related marketing communications where legally permitted
Complying with applicable legal and regulatory obligations

We process personal information on an appropriate legal basis, including consent where required by applicable law.

4. Facebook and Instagram Lead Generation

Ardor Capital Real Estate L.L.C. runs advertising campaigns through Meta platforms, including Facebook and Instagram.

When you voluntarily submit a lead-generation form through one of our advertisements, we may collect information such as your name, phone number, email address, and property preferences.

This information is used by our authorized company personnel to:

Contact you regarding your property inquiry
Provide information about the advertised property or project
Understand your real estate requirements
Arrange consultations or property viewings
Follow up regarding your inquiry and relevant property opportunities

Lead information collected through Meta advertisements is managed internally by Ardor Capital.

We do not sell lead information or share it with property developers for their independent marketing activities.

Meta may separately collect and process information in accordance with its own privacy practices.

For more information, please visit Meta’s Privacy Policy:

https://www.facebook.com/privacy/policy

5. Lead Management, Storage and Information Sharing

Ardor Capital Real Estate L.L.C. manages prospective customer and investor information internally.

Personal information collected through website inquiries, Facebook and Instagram lead forms, telephone calls, and other communication channels may be recorded and managed using Microsoft Excel, Google Sheets, or other authorized business systems.

Access to lead information is restricted to authorized company personnel for legitimate business purposes, including responding to inquiries, providing property information, and following up with prospective customers.

We do not sell personal information or share lead information with property developers for their independent marketing purposes.

Third-party technology and service providers, including cloud storage, website hosting, email, analytics, and advertising platforms, may process personal information where necessary to provide their services.

We may also disclose personal information where required by applicable law or a lawful request from a competent authority.

6. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to support website functionality, understand visitor behavior, and evaluate the effectiveness of our advertising campaigns.

These technologies may include:

Google Analytics 4
Meta Pixel
Essential WordPress and website functionality cookies

Google Analytics may help us understand website traffic, visitor interactions, and website performance.

Meta Pixel may help us measure advertising effectiveness and understand interactions with our website.

These services may process technical information, such as browser details, device information, IP addresses, and website interactions, depending on their configurations.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or tracking technologies.

Visitors may manage cookies through their browser settings and any cookie preference controls provided on our website.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain relevant business records, resolve inquiries, or comply with applicable legal and regulatory requirements.

When personal information is no longer required, we take appropriate steps to delete, anonymize, or securely dispose of it.

Individuals may request deletion of their personal information by contacting info@ardorrealestates.com, subject to applicable legal requirements.

8. Data Security

We take reasonable technical and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

These measures include restricting access to customer and lead information to authorized personnel and using appropriate safeguards for business systems and records.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Subject to applicable UAE data protection laws, individuals may have the right to:

Request access to their personal information
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Request restrictions on certain processing activities
Withdraw consent where processing is based on consent
Object to certain uses of their information, including direct marketing
Request information about how their personal information is processed
Exercise other rights available under applicable law

To exercise these rights, please contact:

info@ardorrealestates.com

We may request reasonable identity verification before processing a privacy request and will respond in accordance with applicable legal requirements.

10. Marketing Communications

When you submit an inquiry about our properties or services, our representatives may contact you to respond to that inquiry.

Where permitted by applicable law, we may also communicate information about relevant real estate projects, properties, investment opportunities, and company services.

You may request to stop receiving marketing communications at any time by contacting info@ardorrealestates.com or using an available opt-out method.

Opting out of marketing communications will not necessarily prevent communications required to respond to an existing service request or comply with legal obligations.

11. International Data Processing

Some of the third-party technology services used by Ardor Capital, including cloud storage, advertising, analytics, and communication platforms, may process or store personal information outside the United Arab Emirates.

Where international processing or transfers occur, we will take appropriate steps to comply with applicable UAE data protection requirements.

12. Third-Party Websites and Services

Our website and advertisements may contain links to third-party websites, including social media platforms, property developers, and other external services.

These third-party websites operate under their own privacy policies and practices.

Ardor Capital is not responsible for the privacy practices of independently operated third-party websites.

We encourage visitors to review the relevant privacy policies before submitting personal information to external websites.

13. Children’s Privacy

Our real estate services and property-related advertising are intended for adults.

We do not knowingly collect personal information from children through our real estate lead-generation activities.

If we become aware that personal information relating to a child has been collected inappropriately, we will take appropriate steps to address the situation in accordance with applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, services, technology, or applicable legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Ardor Capital Real Estate L.L.C.

Dubai, United Arab Emirates